Disaster Preparedness Daily News

Posts Tagged ‘Disaster Preparedness Plans’

Despite confidence in client loyalty, SMBs without effective disaster preparedness plans lose customers.

Symantec Corp. announced the findings of its 2009 SMB Disaster Preparedness Survey, reflecting the attitudes and practices of small and mid-sized businesses (SMB) and their customers toward technology disaster preparedness. The report shows a large discrepancy between how SMBs perceive their disaster readiness and their actual level of preparedness. The data also suggests SMB downtime costs their customers tens of thousands of dollars each year. As a result, the findings show that SMBs can – and often do – lose business as a direct result of being unprepared for disasters.

“The startling part of this research is the fact that SMBs don’t realize the impact their outages have on customers, particularly when they have tools at their fingertips to help them be prepared to deal with disasters,” said Pat Hanavan, vice president, Backup Exec product management, Symantec. “While no one wants a disaster to occur, the reality is that they happen. Rather than continuing to be unprepared, small and mid-sized organizations can take simple steps to protect their data. And, as companies communicate their plans to their customers, they strengthen those relationships and become a trusted partner.”

Confidence High Regarding Preparedness

The findings show that SMBs are confident in their disaster preparedness plans. Eighty-two percent of respondents say they are somewhat/very satisfied with their disaster plans, and a similar number (84 percent) say they feel somewhat/very protected in case a disaster strikes. SMBs also believe their customers will be understanding and patient if there is a disruption to their computer or technology resources. In case of such an outage, only one-third (34 percent) of SMB respondents believe their customers will evaluate other options, including looking at competitors. Read the rest of this entry »

Despite confidence in client loyalty, SMBs without effective disaster preparedness plans lose customers.

Symantec Corp. announced the findings of its 2009 SMB Disaster Preparedness Survey, reflecting the attitudes and practices of small- and mid-sized businesses (SMB) and their customers toward technology disaster preparedness. The report shows a large discrepancy between how SMBs perceive their disaster readiness and their actual level of preparedness. The data also suggests SMB downtime costs their customers tens of thousands of dollars each year. As a result, the findings show that SMBs can - and often do - lose business as a direct result of being unprepared for disasters.

“The startling part of this research is the fact that SMBs don’t realize the impact their outages have on customers, particularly when they have tools at their fingertips to help them be prepared to deal with disasters,” said Pat Hanavan, vice president, Backup Exec product management, Symantec. “While no one wants a disaster to occur, the reality is that they happen. Rather than continuing to be unprepared, small and mid-sized organizations can take simple steps to protect their data. And, as companies communicate their plans to their customers, they strengthen those relationships and become a trusted partner.”

Confidence High Regarding Preparedness

The findings show that SMBs are confident in their disaster preparedness plans. Eighty-two percent of respondents say they are somewhat/very satisfied with their disaster plans, and a similar number (84 percent) say they feel somewhat/very protected in case a disaster strikes.

SMBs also believe their customers will be understanding and patient if there is a disruption to their computer or technology resources. In case of such an outage, only one-third (34 percent) of SMB respondents believe their customers will evaluate other options, including looking at competitors.

Read the rest of this entry »

The United States Fire Administration (USFA) released a new technical report titled Fire Department Preparedness for Extreme Weather Emergencies and Natural Disasters. This report examines the impact of extreme weather and natural disasters on the fire service and the types of service calls most likely to arise as a result of these disasters. Read the rest of this entry »